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Montana Unemployment Benefits

Unemployment Resource

Phone: (406) 247-1000

File a claim

If you are unemployed, become unemployed or your hours are substantially reduced, call the Unemployment Insurance Center in your region to:

  • File a new claim for Unemployment Insurance benefits
  • Reopen a claim after a two week period in filing
  • Ask questions about your claim

Have the following information available when you make your call to the Telephone Center to file a claim:

  1. social security number
  2. The names, complete addresses and dates employed for all employers you worked for in the last 18 months
  3. Alien registration number (if not a citizen)
  4. If you were in the military or worked for the federal government in the last 18 months, have available your DD-214 member 4, copy of SF-8 or SF50

You may file a claim for unemployment insurance benefits in Montana by calling the claim center nearest you:
Billings (406) 247-1000 or, for the hearing impaired, call (406) 444-0532
Helena (406) 444-2545 or, for the hearing impaired, call (406) 444-0532

Trained customer service representatives are available to assist you anytime from 8:00 a.m. to 4:30 p.m. Monday - Friday.
Wednesday hours are 10:00 a.m. to 4:30 p.m.

If you have filed a claim for benefits and have an active continued claim, call the Interactive Voice Response (IVR) system to record your bi-weekly continued claim information for benefits. The IVR is an automated system you use to:

  • File your weekly eligibility certification for payment
  • Inquire about the status of your benefits check
  • Inquire about the schedule for an appeal
  • Inquire about IRS form 1099G information

Interactive Voice Response System
1-800-207-0667