Unemployment Resource
Phone: (877) 813-0950
File a claim
Please have the following information available when you file your claim either by phone or at your local Labor and Workforce Development Office.
- Social Security Number
- Drivers License Number
- Address
- Telephone Number
- Separating Employer's Name
- Separating Employer's Address
- Separating Employer's Telephone Number
- Separating Employer's Fax Number (if known)
- Last Day Worked
- Reason for Separation
- Places of Employment for the last 18 months
When you file a claim for benefits in a local Labor and Workforce Development Office, be sure to take your Social Security card and your separation notice with you if your employer provided one.
Unemployment Insurance is a joint federal and state program that provides benefits to unemployed workers who lose their jobs through no fault of their own. Since the program helps the unemployed buy necessities during short-term unemployment, the unemployed can continue to buy goods and services in their communities, helping local economies remain stable.
Depending on where you live, unemployment insurance claims are either filed in person at the Labor and Workforce Development Benefit Office nearest you or by telephone at the Call Center.
Benefit Offices and the Call Center are open from 8:00 a.m. to 4:30 p.m., Monday through Friday, except holidays.
Call Center
PO Box 280870
Nashville, TN 37228
Phone: 253-0800
Fax:615-253-0808 or 615-253-0809
Toll-free: 1-877-813-0950
(If you are calling long distance to Nashville from Tennessee or from out-of-state) To file by phone, you will need to use a touch tone phone. Do not use cordless or cellular telephone equipment. They tend to disconnect. You call 253-0800 to file a claim for unemployment insurance if you live in the following Tennessee counties: Cheatham, Robertson, Davidson, Sumner, Dickson, Williamson
You may call 1-877-813-0950 toll-free to file a claim for unemployment insurance if you live in the following Tennessee counties: Houston, Montgomery, Humphries, Stewart or Macon.
If you live in a Tennessee county not listed above, you file your unemployment insurance claim at your nearest Labor and Workforce Development Benefit Office. You call (toll-free) 1-877-813-0950 to file a claim for unemployment insurance if you live outside of Tennessee and are filing a claim against Tennessee.