File online
You may file a claim for unemployment benefits in Delaware on the Internet at DelawareWorks.com.
Get unemployment insurance benefit information by phone:
New Castle County Residents call 761-6576
Kent and Sussex County Residents call 1-800-794-3032
To receive benefits, you must be partially or totally out of work through no fault of your own. You must be able to work and be available for work. However, if you become sick or disabled after you have registered for job search assistance, you may continue to draw benefits unless you refuse a job which would have been considered suitable for you at the time of your registration for work. If you claim benefits while sick or disabled, you must submit a doctor's certificate. You must be actively seeking work. The fact that you have registered for job search assistance at a public employment office is not enough. You should be actively seeking work and be prepared to verfiy where you applied for work.
If you are required to register with the Division of Employment and Training, you must do so immediately. Failure to register or participate in any testing or training required by the Division of Employment and Training may result in a denial of unemployment insurance benefits.
In order to claim unemployment insurance benefits in Delaware, each week you must complete, sign and return a weekly pay authorization form.
A calendar week begins on a Sunday and ends the following Saturday. Your pay authorization form for the first week of unemployment, for which you will claim benefits, was given to you by the local office when you initially filed your claim. You will receive three additional pay authorization forms in the mail for the second, third and fourth weeks of your claim. You must complete, sign and return each pay authorization (by mail or using the claim drop box located at the front of the local office) on the Sunday immediately following the week ending date on the top of the pay authorization form. Pay authorization forms must be submitted in a timely manner or you may be denied benefits. Make sure that you submit the correct pay authorization form for the correct week. Also, make sure your work search (if applicable) was conducted during the same week. Under no circumstances should a pay authorization form be submitted prior to the appropriate week ending date.
After you have claimed benefits for four weeks, you should begin to use the pay authorization form, which will accompany your benefit check to claim the next week of benefits. If you are not receiving benefits by that time and are pending adjudication of your claim or are in appeal status, you must continue to complete, sign and return a pay authorization form each week. You may contact your local office for an additional supply of pay authorization forms.
If you are eligible to receive benefits, your checks will be mailed directly to you after each pay authorization form is processed. The length of time required to process pay authorizations and issue benefit checks varies with the claim load. Every effort will be made to ensure that payments are made as promptly as possible, but allowances must be made for postal handling and internal processing procedures.
If you are denied benefits, you may file an appeal in person or by sending a letter to your local office.
The State of Delaware Division of Unemployment Insurance has an automated telephone information hotline system for your use. Using a touch-tone telephone, you can call 24 hours a day, 7 days a week, and our computer is available to serve you.
The information hotline is the fastest way to find out:
New Castle County Residents call 761-6576
Kent and Sussex County Residents call 1-800-794-3032
Source: Delaware Department of Labor Unemployment Insurance Division
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