File online
You may file a claim for unemployment benefits in Utah on the Internet at Utah.gov.
File by phone:
To file a claim for unemployment insurance benefits in Utah, call the claims center nearest you:
Salt Lake and South Davis counties: 526-4400
Weber and North Davis counties: 612-0877
Utah County: 375-4067
All others, including out-of-state claims: (888) 848-0688
Unemployment insurance pays a weekly benefit to eligible unemployed workers. Benefits are funded by quarterly contributions paid by employers. Utah's Unemployment Insurance Services are administered by the Department of Workforce Services.
The Utah unemployment insurance program is a federal/state partnership established over 60 years ago to provide temporary financial assistance to eligible unemployed workers. This program provides economic stability to workers, families, communities and the Utah economy as a whole.
Eligibility for unemployment insurance benefits is based on the wages you have earned, not on your individual or family financial resources. Additionally, you must be able and available to accept full-time work to qualify for unemployment insurance benefits. As such, unemployment insurance is not welfare, Social Security, workers compensation or disability assistance.
Benefits paid through the Utah unemployment insurance program are funded entirely through a dedicated tax paid by employers, meaning that you as a worker do not pay any portion of benefit costs or unemployment insurance taxes.
For each determination made regarding your eligibility for UI benefits, you will be mailed a notice of the decision. If you believe the decision made by the department is incorrect, you have the right to file an appeal.
Your written appeal must be mailed, faxed, or submitted electronically to the department within 15 calendar days of the date the decision was mailed to you.
Important: If you have been denied benefits and are filing an appeal, you must continue to file a weekly claim for benefits using either the on-line or Teleclaim system for each week that you are unemployed and awaiting an appeal decision. Failure to do so may result in you not receiving benefits for those weeks, should the benefit denial be reversed on appeal.
There is no specific appeal form, but your written appeal must contain the following information:
Your appeal may be either mailed or faxed. Please send appeals to:
Appeals Section
P.O. Box 45244
Salt Lake City, UT 84145-0244
Fax: (801) 526-9242
In general, unemployment insurance benefits are paid to eligible workers who:
To qualify for benefits, you must have earned at least $2,400 during your base period. Additionally, your total base period earnings must be at least 1 ½ times the highest quarter of wages during your base period.
If you do not have 1 ½ times your high quarter wages in your base period, you may qualify by documenting 20 weeks of employment during the base period with earnings of at least $120 in each week.
In addition to having sufficient earnings, you must meet additional eligibility requirements to be eligible for UI benefits. Some examples of issues that may affect eligibility for UI benefits include:
New claims for unemployment insurance benefits in Utah can be filed either online or by telephone. To contact the Utah Unemployment Insurance Claims Center, go online or call:
Salt Lake and South Davis counties: 526-4400
Weber and North Davis counties: 612-0877
Utah County: 375-4067
All others, including out-of-state claims: (888) 848-0688
The claims centers are open from 8 a.m. to 5 p.m. Monday through Friday. We are closed on all state holidays. Our highest call volume is generally on Mondays. Your wait time may be shortest by calling between Tuesday and Friday.
When calling to file a new claim, please have the following information available:
When you call the Claims Center to file a claim, our automated phone system will ask you to:
After this information has been entered into the system, your call will be forwarded to a Department representative, who will complete your claim for benefits.
To receive weekly benefits, you must file a claim for each week that you are unemployed, including the waiting week. To file a weekly claim you will need your Personal Identification Number (PIN) and social security number. You can file a weekly claim using the internet or telephone.
If you are currently receiving TRA or extended benefits, you cannot file your weekly claim on the Internet. These claims must be filed by mail.
To file a weekly claim using the telephone, please call:
Salt Lake and South Davis counties: 526-4400
Weber and North Davis counties: 612-0877
Utah County: 375-406
All others, including out-of-state claims: (888) 848-0688
For each week that you file, you will be asked some or all of the following questions:
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Free Money to Pay for College
The Workforce Investment Act is a government-funded program with the goal of providing adults with the education, skills and training they need to get and retain jobs. The U.S. Department of Labor works with states to provide money for workers, so they can afford career training for jobs that are in demand in local markets.
Learn more about the benefits of the Workforce Invesment Act.
